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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kay Carroll

November 13, 2024

5  out of  5
rating by Kay Carroll
"I have had State Farm for over 37 years. Ronnie has by far been the best agent we have had. He and his staff are always there and willing to help. As long as Ronnie Rivera is there, that is where my business will stay!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tracy McMillan

October 15, 2024

5  out of  5
rating by Tracy McMillan
"I have been with Ronnie Rivera (Isabella) for close to 20 years. However , with the inflation I was trying to lower the cost. I went to other competion with false promises. With first the first premium due my rate when up. I quickly went back to my agent who has wonderful all these years. Not to mention that Isabella is the most wonder person you can talk too.Cheper is not always the best choice."
We responded:
"We appreciate your kind review and your business. Thanks for trusting us here at State Farm to provide the "Good Neighbor" service that is #1 in the industry for so many years! "
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Patrick Campbell

October 3, 2024

5  out of  5
rating by Patrick Campbell
"Ronnie and his team are very attentive to all my insurance needs."
We responded:
"Thank you so much for the wonderful review. We appreciate you and all of your extended family for trusting us here for so many years to be the #1 Choice for all your insurance and financial services needs!"
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Kim Kuntz

October 2, 2024

5  out of  5
rating by Kim Kuntz
"Mr. Rivera has always been very friendly and helpful. He has been my family's agent for many years."
We responded:
"Thank you for trusting this State Farm Insurance Agency for so many years. Thanks for the kind review!"
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Filomena Nava

September 24, 2024

5  out of  5
rating by Filomena Nava
"20 años he estado con State Farm y hasta este momento nunca he tenido ningún problema les recomiendo Ronny Rivera con State Farm"
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Jena Forehand

September 24, 2024

5  out of  5
rating by Jena Forehand
"Had been my agent for years and just recently added another policy! Always prompt, always helpful, always looking to offer the best price for the coverage needed! Couldn’t ask for anything better!!!!"
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Maria Claudia Hendley

September 23, 2024

5  out of  5
rating by Maria Claudia Hendley
"I’m very satisfied with the customer service from agent Ronnie Rivera and his team. Love the fact that they have bilingual personnel able to assist me and my family in our native language. Iñ"
We responded:
"Thank you for your very kind review. We are proud to serve the Hispanic community here in the Birmingham Metro area as well as all over Alabama! Muchas Gracias!"
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John Crane

September 18, 2024

5  out of  5
rating by John Crane
"Always attentive to needs."
We responded:
"Thanks for the review and trusting us here with all your insurance and financial service needs. "
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Steve Camp

August 14, 2024

5  out of  5
rating by Steve Camp
"Ronnie has been our agent for 20+ years and has been very helpful every time we've had a claim."
We responded:
"Thank you for the review and the kind words. We appreciate your business and that we are your first choice to handle all of your insurance and financial needs! "
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Pamela Waldsmith

August 14, 2024

5  out of  5
rating by Pamela Waldsmith
"Ronnie and his team are the best! Always respectful and responsive."
We responded:
"Thank you for the Great Review! Thanks for having the confidence to make us your first and best choice for all your insurance needs. "
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Mike Yeckinevich

July 30, 2024

5  out of  5
rating by Mike Yeckinevich
"Ronnie is by far the best agent I've ever had or worked with. He treats you like family and is always there to help even if you don't ask. I've recommended Ronnie to other friends and associates when they've moved to the area and they've always come back to thank me for the recommendation."
We responded:
"Thank you for the review. We appreciate your business and loyalty and allowing us to serve you and provide you with all your insurance and financial needs! "
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L C

July 29, 2024

5  out of  5
rating by L C
"Ronnie is a terrific insurance agent! Very hands on and attentive to our specific insurance needs. We are so very grateful he's our agent. He's kind, professional and competent. The BEST!"
We responded:
"I appreciate the Great Review! Thanks for having the confidence to make us your first and best choice for all your insurance needs. "
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jesus bravo

July 23, 2024

5  out of  5
rating by jesus bravo
"Awesome ,fast , and dependable service !"
We responded:
"Thank you for the review and the kind words. We appreciate your business and that we are your first choice to handle all of your insurance and financial needs! Gracias! "
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Justin Coley

March 13, 2024

5  out of  5
rating by Justin Coley
"Great service and friendly staff!"
We responded:
"Thank you so much, Justin, for taking the time to leave a positive review for the Ronnie Rivera State Farm Insurance Agency! We're thrilled to hear that you had a great experience with our service and found our staff to be friendly. We take pride in providing excellent customer service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!!"
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Emily Green

February 19, 2024

5  out of  5
rating by Emily Green
"I am so grateful to have Ronnie's guidance on several insurance policies! He is fantastic to work with and always so pleasant."
We responded:
"Thank you for your kind words and review. We appreciate you for letting us be your choice for your insurance and financial needs! "
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Eboo 1

August 18, 2023

5  out of  5
rating by Eboo 1
"Super helpful and friendly!"
We responded:
"Thanks for the Great Review! And thank you for allowing us to provide you with the "Good Neighbor" service State Farm always takes pride in! Please don't hesitate to call on us anytime 24/7 Ronnie "
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Benjamin Mathis

June 26, 2023

5  out of  5
rating by Benjamin Mathis
"Ronnie Rivera is an outstanding car insurance agent who deserves nothing less than a glowing 5-star review. His exceptional service and expertise in the field have left me thoroughly impressed and highly satisfied. Ronnie's attention to detail, promptness in handling queries, and genuine care for me as a client make him a top choice. He helped me with car insurance, but I wholeheartedly recommend Ronnie Rivera for all your insurance needs."
We responded:
"Thanks for the very kind words! Thanks for allowing us to be your #1 Choice for all your insurance needs. "
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Wendy Dowkings

June 26, 2023

5  out of  5
rating by Wendy Dowkings
"I’m very helpful"
We responded:
"We Thank you for your 5-Star Review and appreciate the opportunity to provide you with the excellent "Good Neighbor" service that State Farm is known for! "
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James White

June 11, 2023

5  out of  5
rating by James White
"Mr. Rivera is very knowledgeable and exceptionally helpful."
We responded:
"Thank you for the very kind words. I appreciate your loyalty with all the many years with State Farm Insurance. Thank you for allowing us to serve you with all your insurance needs! "
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Jack McDaniel

May 30, 2023

5  out of  5
rating by Jack McDaniel
"Ronnie has been my agent for 12 years. He and his office are always quick to respond in getting over information I need. He definitely takes care of his people."
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Luke Wilson

May 28, 2023

5  out of  5
rating by Luke Wilson
"Couldn’t ask for a better Insurance agent! He changed my tire himself right in the parking lot of his office! Highly recommend this guy!!"
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Mark Lytle

May 27, 2023

5  out of  5
rating by Mark Lytle
"Wonderful service !"
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Maria Salmeron

May 26, 2023

5  out of  5
rating by Maria Salmeron
"Mi experiencia en State Farm fue excelente y ofrecen muchos diferentes servicios."
We responded:
"Gracias por su amable opinion.  Estamos a su servicio. Gracias"
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Stuart Bridges

May 26, 2023

5  out of  5
rating by Stuart Bridges
"Ronnie has been my State Farm agent and good neighbor for over 16 years. I highly recommend Ronnie and his team!"
We responded:
"Thank you for the review and kind words! We appreciate your business and loyalty and for allowing us to take care of all your insurance needs."
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Anthony DiGiovanni

May 26, 2023

5  out of  5
rating by Anthony DiGiovanni
"Great guy to deal with, has helped me with information dealing with my policies and how to maximize my insurance with the least amount of money on my part. I would recommend him to anyone."
We responded:
"Thanks for your review and kind words! Thanks for allowing us to the products and services for all your insurance and financial needs. We Greatly appreciate you!"