
State Farm® Insurance Agent Ronnie Rivera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael
July 27, 2025
"This is the absolute worst insurance company, I paid a professional roofing company for an inspection of our roof and they said it wasn't done properly and wasn't up to code, we called our state farm insurance company for there inspector to inspect here and told my mother there wasn't nothing wrong with the roof, told us the air conditioner pans were full of water and leaking out, i went up there and took pictures of the air conditioner pans, nothing in there, it was bone dry, state farm inspector lied so they didn't have to pay, i have had enough with this company and with Ronnie, ive contacted a state inspector and have contacted out state attorney general, i also am going to hire me an attorney and im going to sue Ronnie and State farm for dishonesty and refusing to help solve the problem, my attorney is going to put this crook out of business, Ronnie should know dishonesty doesn't cut it and we have had enough."
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
Gio Vanni
July 15, 2025
"KQ, MS, EQ,- good experience and a great way to help with your insurance, and a very cool office!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cody Hill
July 11, 2025
"Ronnie got me a great rate on car insurance and made it easy to set up renters and personal property coverage. Super helpful and easy to work with!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kay Lee
June 24, 2025
"Best insurance agent ever."
Jennifer Marte Molina
June 18, 2025
"Truly Satisfied with the quality of service and attention given in this office. When I have a questions or concerns about my policy it’s so helpful to know there is somewhere a phone call away to answer them promptly."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Suzy S.
June 18, 2025
"Ronnie & his staff are always so helpful and knowledgeable. They go out of their way to help me with my personal insurance and business insurance needs."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jaime Ortega
May 28, 2025
"I like the insurance this office provided for us!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mia Speights
May 2, 2025
"Amazing communication and great vibes! I always feel like I’m apart of their family!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Colin Fach
April 6, 2025
"Ronnie has always been great handling our claims and we’ve had a lot over the years! We’ve been with him for over 20 years and have never had a reason to look elsewhere."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Delicia Cochran
April 3, 2025
"I have the best agent. He has always been there we I need him, Ronnie has been my agent for 26 years. I love him. I can’t forget about Isabel. She is awesome. Excellent service!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Paulette Roberts
March 20, 2025
"I always get excellent service from the workers at this state farm agent... truly glad to be a customer for all the years that I have there."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Toni HerreraBast
March 14, 2025
"We always experience great customer service. They are responsive and reliable. Like a good Neighbor, he’s always there."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
jeff clements
March 13, 2025
"I have been with Ronnie for over 20 years and he has always been very helpful and informative anytime I’ve needed anything."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kathie Pepper
January 28, 2025
"Above and beyond great service! I had an issue with the prior state I lived in saying I owed them money for an insurance lapse. This was not the case as I had mailed them the info but they said only the insurance company could contact them. Ronnie contacted them and the issue was cleared up immediately!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Heidi Chamblin
December 16, 2024
"I have been with Ronnie and State Farm for over 25+ years and the service has been excellent. The entire staff is very professional, personable and knowledgeable. I receive a birthday card every year and that makes me smile. I will forever be a customer because Ronnie is the best A++++!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Nancy Payne
December 10, 2024
"Always very helpful and knowledgeable"
Jessica Valencia
November 28, 2024
"I like how well Ronnie took the time to give in detail how to help me understand the process of getting house insurance . Also helped me understand how to help me get the most out of my money with the bundles they have to offer."
"Jessica, thanks for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kay Carroll
November 13, 2024
"I have had State Farm for over 37 years. Ronnie has by far been the best agent we have had. He and his staff are always there and willing to help. As long as Ronnie Rivera is there, that is where my business will stay!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tracy McMillan
October 15, 2024
"I have been with Ronnie Rivera (Isabella) for close to 20 years. However , with the inflation I was trying to lower the cost. I went to other competion with false promises. With first the first premium due my rate when up. I quickly went back to my agent who has wonderful all these years. Not to mention that Isabella is the most wonder person you can talk too.Cheper is not always the best choice."
"We appreciate your kind review and your business. Thanks for trusting us here at State Farm to provide the "Good Neighbor" service that is #1 in the industry for so many years! "
Patrick Campbell
October 3, 2024
"Ronnie and his team are very attentive to all my insurance needs."
"Thank you so much for the wonderful review. We appreciate you and all of your extended family for trusting us here for so many years to be the #1 Choice for all your insurance and financial services needs!"
Kim Kuntz
October 2, 2024
"Mr. Rivera has always been very friendly and helpful. He has been my family's agent for many years."
"Thank you for trusting this State Farm Insurance Agency for so many years. Thanks for the kind review!"
Filomena Nava
September 24, 2024
"20 años he estado con State Farm y hasta este momento nunca he tenido ningún problema les recomiendo Ronny Rivera con State Farm"
Jena Forehand
September 24, 2024
"Had been my agent for years and just recently added another policy! Always prompt, always helpful, always looking to offer the best price for the coverage needed! Couldn’t ask for anything better!!!!"
Maria Claudia Hendley
September 23, 2024
"I’m very satisfied with the customer service from agent Ronnie Rivera and his team. Love the fact that they have bilingual personnel able to assist me and my family in our native language. Iñ"
"Thank you for your very kind review. We are proud to serve the Hispanic community here in the Birmingham Metro area as well as all over Alabama! Muchas Gracias!"
John Crane
September 18, 2024
"Always attentive to needs."
"Thanks for the review and trusting us here with all your insurance and financial service needs. "